Description:
Maxim Health Information Services, a division of Maxim Healthcare Services, is a leader in providing superior quality coding and auditing services to healthcare organizations across the country. Maxim Health Information Services has exciting medical coding and auditing jobs for certified medical coders and experienced auditors to support its offerings to customers, including on-site coding support, remote coding services, auditing and review services, education and training, HIM outsourcing solutions, and services to the Department of Veterans Affairs' Medical Centers. At Maxim, employees may travel or work remotely, in full-time or part-time positions.
Maxim Health Information Services is seeking a VA Site Manager. This position is REMOTE and can be done in any city.
Position Description:
Each Coding Manger will be assigned one or more Medical Centers to manage. The Coding Manager's general purpose is to:
-Ensure client’s expectations are met in accordance with medical center policies and procedures.
-Oversee all staff assigned to the Medical Center while ensuring work is completed in a timely and compliant manner.
-Serve as liaison to the facility(s) HIM and Business Office staff in resolving identified problems/issues.
-Perform preliminary and routine audits on coding staff at each site managed.
-Respond to questions from assigned coding staff.
-Orient new staff as per the New Coder Orientation Policy.
-Communicate any and all concerns regarding client and/or staff to Director of Coding Services.
Essential Duties and Responsibilities:
-Manage each medical center, including communicating and resolving issues identified by the HIM and Business Office staff. All client-identified issues will be addressed and/or resolve within 24 hours of receipt (excluding weekends). Communicate with the Director of Coding Services for assistance when needed.
-Participate in calls with all new customers to identify needs and request all applicable facility policies and procedures.
-Work with Executive Administration to get access, set up new sites and for all new coders.
-Train new coders on site specifics and accessing client’s IT systems.
-Orient new coders as per the New Coder Orientation Policy.
-Perform preliminary and routine audits on coding staff at each site managed. Audit 100% of all new coder’s work on a bi-weekly basis. Send audit results to Executive Administrator and cc Director of Coding Services and General Manager.
-Develop site-specific procedures for each Medical Center based on policies and procedures received from the Medical Center, along with other information communicated verbally and/or via e-mail. Post site-specific procedures on SharePoint and review and update, if necessary, at least on a quarterly basis.
-Communicate requests for new projects received from Medical Center to Account Executive and Director of Coding Services prior to starting.
-Respond to questions from coding staff, including applicable references, as appropriate recommendations to the Director of Coding Services and/or Account Executive.
-Identify coding risks and/or client issues/problems proactively and make appropriate recommendations to the Director of Coding Services and/or Account Executive.
-Report any staffing needs to the General Manager and Executive Administrator.
-Complete weekly activity status report and submit to Director of Coding Services
-Complete weekly audit summaries
-Actively participate in weekly remote coding update conference calls.
-Demonstrate effective time management skills by completing assignments within time constraints, budget, and calendar schedules.
-Communicate professionally and effectively with clients, coding staff, and Maxim Corporate staff.
-Complete work assignments independently.
-Keep current with new laws, regulations, and guidelines related to coding.
-Seek guidance from the Director of Coding Services to complete any assigned task requiring further clarification.
-Engage in professional development activities to maintain professional certification(s).
Physical/Work Environment Requirements:
This work is generally sedentary, working predominantly with a computer; generally performed in a home office environment.
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